Dear Dr. Shiv Kumar Nair,
I am writing this letter as a parent whose heart is full of gratitude for the outstanding care and expertise demonstrated by you and your medical team in performing the surgery on my son's heart. I cannot express enough how thankful I am for the remarkable skill, compassion, and dedication that you have shown throughout the entire process.Handing over the life of my child into the hands of another person was the most daunting experience of my life. However, from the moment we met you, your confidence, reassurance, and empathy greatly eased our concerns. Your clear explanations of the procedure and genuine concern for my son's well-being were a source of comfort during an incredibly difficult time for our family.
Your surgical skills and the level of care my son received before, during, and after the surgery were exceptional. Your ability to accurately diagnose his condition, your meticulous planning, and your precise execution during the surgery have given my son a new lease on life, and for that, I am eternally gratefugratefulgratefugrateful.
I deeply appreciate how you took the time to discuss the procedure with us in detail, addressing our concerns and patiently answering our questions. Your ability to communicate complex medical information in a way that was understandable to us, despite our lack of medical expertise, helped alleviate our anxiety and allowed us to trust in the process.
Moreover, the way you and your team interacted with my son, showing kindness and understanding, made a lasting impression. Their dedication to providing the best possible care further exemplified the professionalism and compassion that permeates throughout your entire medical facility.
I am also profoundly grateful for the aftercare and ongoing support that you and your team have provided. Your attentiveness and willingness to address any post-surgery concerns have made a world of difference in my son's recovery. Knowing that we can count on your expertise and guidance as he continues to heal brings us immense comfort.
The impact of your work goes beyond the physical healing of my son. You have given our family hope for the future, and for that, we are forever grateful. Your expertise has not only saved my son's life but has also given him the opportunity for a happy, healthy, and fulfilling life ahead.
In closing, I want to convey my deepest appreciation to you and your entire medical team. I have the utmost respect for the dedication and skill that you bring to your profession. You are not only exceptional doctors but also incredible human beings, and I feel blessed that my son was under your care.
Please know that your efforts have not gone unnoticed, and your impact on our lives will never be forgotten. The gratitude in our hearts is immeasurable, and we will always hold you in the highest regard.
Thank you again for everything you have done for my son. Your expertise, compassion, and care have touched our lives in ways we cannot fully express.
We can not forget our own Dr Moses Byaruhanga and Dr Osbert Twikirize for their counsel, presence and immeasurable support during the time we needed shoulders to support us.
I also take the same opportunity to specially register our appreciation to Rev Fr Johnson, Jose Paul, Sreejith, Rinto, Anoop, Aishwarya,Hashim, Krishna, Neelima and the international desk team for making our presence easy and bearable. With sincere gratitude,
Mr and Mrs Aggrey Wunyi.
Garden Home, Rajagiri Hospital.